Maximise Customer Satisfaction, Minimize Customer Complaints.
We provide customised training programs, expert recruitment services, and ongoing support to help you build a customer centric culture that sets you apart
Why Choose ChairRocka ?
Empowered Teams, Happy Customers
We design customised training programs that address your specific needs and challenges, ensuring your team develops the skills to deliver exceptional customer experiences.
Expert Recruitment Services
We connect you with top-tier talent, streamlining your hiring process and ensuring you find the perfect customer service professionals to represent your brand.
Ongoing Support and Guidance
We are your partners in building a customer centric culture. Our ongoing support and resources empower your team to consistently exceed customer expectations and drive business growth.
Empower Your Team to Deliver Outstanding Service
Invest in your employees and watch your customer satisfaction soar.
- Tailored solutions to address your team's unique needs.
- Increase engagement with interactive and impactful training.
- Create a customer-centric culture that drives repeat business
Build Your Dream Customer Service Team
Find and hire top talent with our expert recruitment services.
- Tap into our pool of qualified candidates in CS roles
- Save time and resources with our hiring process
- Reduce hiring costs with the right fit
Kickstart Your Customer Service Journey
Acquire the skills and confidence to land your dream role.
- Master the essential skills for customer service success
- Get the support you need to find the perfect role.
- Boost your CV and stand out to potential employers
Transform Your Organisation's Culture
Drive success through clear objectives, engaged employees, and continuous improvement.
1000+
Empowered to provide outstanding service and achieve business growth.
6 years
Delivering exceptional customer service training and recruitment solutions.
10 Industries
Our expertise spans diverse Industries, including fintech, retail, and FMCG.
Hear from our clients
Our clients love working with us, just read what they have to say!
COO | E-SETTLEMENT
Trainee
trainee
Frequently Asked Questions (FAQs)
What types of customer service training do you offer?
What is the focus of your customer service training programmes?
Our programmes cover a wide range of customer service topics, including communication skills, problem-solving, conflict resolution, empathy, and customer satisfaction metrics.
Can you customise your training to my industry?
Absolutely! We tailor our programmes to fit your specific industry and business needs, ensuring maximum impact.
How can I measure the effectiveness of your training?
We use various metrics, like employee feedback and customer satisfaction surveys, to track progress and demonstrate the value of our training
What is the cost of your recruitment services?
Our pricing is based on a variety of factors, including the specific requirements of your business and the number of positions to be filled. Please contact us for a personalised quote.